La Maison du Carat offers free delivery worldwide. We do not charge international shipping rates when you checkout. However, if you do have any questions concerning the location you want our jewellery to be sent to, please do not hesitate to contact us.
La Maison du Carat shall use its best endeavors to process orders within three (3) business days pending item availability and payment verification. Orders placed after 17:00 (5:00pm) Hong Kong time will begin processing the following business day (excluding Sundays and Public Holidays).
If you refuse a shipment from La Maison du Carat after the item has been sent out, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to La Maison du Carat shall be borne by the purchaser directly.
We do not cover taxes or duty on international shipments that are levied once a shipment reaches your country. Customs policies vary widely from country to country; therefore we cannot predict what they will be. Please contact your local customs office for further information.